{"id":3497,"date":"2008-11-12T15:20:13","date_gmt":"2008-11-12T15:20:13","guid":{"rendered":"http:\/\/tat.reddaisytrading.co.uk\/index.php\/2008\/11\/12\/city-cabbies-driving-up-their-skills\/"},"modified":"2016-01-07T11:23:21","modified_gmt":"2016-01-07T11:23:21","slug":"city-cabbies-driving-up-their-skills","status":"publish","type":"post","link":"https:\/\/www.theasiantoday.com\/index.php\/2008\/11\/12\/city-cabbies-driving-up-their-skills\/","title":{"rendered":"City Cabbies driving up their skills"},"content":{"rendered":"<div id=\"content\">\n<h3>Drivers find Road Map to Better Customer Care<\/h3>\n<div><strong><img loading=\"lazy\" decoding=\"async\" height=\"212\" hspace=\"10\" width=\"232\" align=\"right\" vspace=\"3\" alt=\"\" src=\"http:\/\/theasiantoday.com\/wp-content\/uploads\/2008\/11\/TaxiDriverProg_232x180.jpg\"\/>BIRMINGHAM taxi and private hire drivers are going the extra mile to offer top quality customer service by picking up new qualifications thanks to a government-backed skills service.<\/strong><\/div>\n<p>&#13;<\/p>\n<div>Funded learning and qualifications accessed through national skills service Train to Gain have set dozens of cabbies en route to being ranked top of their trade when it comes to offering passengers \u2018added value\u2019 over and above a safe journey to their destination.<\/div>\n<p>&#13;<\/p>\n<div>Providing access and assistance to people with disabilities, keeping vehicles clean and comfortable and safe handling of heavy luggage are some of the areas covered in the 12-week training programmes at South Birmingham College\u2019s Construction Centre in Bordesley Green.<\/div>\n<p>&#13;<\/p>\n<div>Mohammad Pandhair, of Erdington, believes the qualifications are a substantial boost to drivers\u2019 self-esteem.<\/div>\n<p>&#13;<\/p>\n<div>\u201cSome people think taxi drivers are second class citizens,\u201d said the 47-year-old father-of-four, who has been in the trade for nine years.<\/div>\n<p>&#13;<\/p>\n<div>\u201cThis training, and the qualifications that come with it, mean we have a status, recognised by the public and by employers. We have knowledge, skills, pride in the job we do and we have certificates to prove it.\u201d<\/div>\n<p>&#13;<\/p>\n<div>Keith Selvey, assistant director for transport at South Birmingham College, said the city\u2019s taxi drivers played an important role in \u201cadding value to the city\u2019s economy through good customer service\u201d.<\/div>\n<p>&#13;\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Drivers find Road Map to Better Customer Care BIRMINGHAM taxi and private hire drivers are going the extra mile to offer top quality customer service by picking up new qualifications thanks to a government-backed skills service. &#13; Funded learning and qualifications accessed through national skills service Train to Gain have set dozens of cabbies en [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":11753,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-3497","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/posts\/3497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/comments?post=3497"}],"version-history":[{"count":0,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/posts\/3497\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/media\/11753"}],"wp:attachment":[{"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/media?parent=3497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/categories?post=3497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/tags?post=3497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}