![\"\"](\"https:\/\/www.theasiantoday.com\/wp-content\/uploads\/2019\/06\/range-rover-300x289.jpeg\")
The day after driving it off the forecourt in Peterborough, Abid started to face problems with the car.<\/p>\nMarket Trader owner from Birmingham is forking out \u00a31,200 each month a Range Rover that he hasn\u2019t driven since September 2018.<\/p>\n
Abid Shah from Small Heath purchased the luxury Autobiography model in September 2016 that cost him \u00a3150,000.<\/p>\n
Abid signed up to a four-year financial agreement, which is due to end next year in 2020 and paid a \u00a325,000 deposit.<\/p>\n
The day after driving it off the forecourt in Peterborough, Abid started to face problems with the car.<\/p>\n
“I haven’t seen the car since September,” explained fuming customer Abid.<\/p>\n
“It’s been at the dealership in Wolverhampton ever since.<\/p>\n
“You want to see the state of it.<\/p>\n
“I purchased it with a top-spec, it’s the black edition with the grand alloy wheels.<\/p>\n
“Problems include water leaking into the car because the rubber seals were not fitted correctly.<\/p>\n
“The heads-up display vibrates when music is played at a medium volume.<\/p>\n
“I’ve even cut my finger because a sharp metal strip was exposed in the centre console.<\/p>\n
“The door trims haven’t been fitted correctly, either.<\/p>\n
“The speedometer just kept switching itself off as well while I was driving, so I couldn’t even tell what speed I was doing.<\/p>\n
“Not only that but I was given standard tyres and I had a flat almost straight away.<\/p>\n
“It’s been problem after problem but the worst of it was when I was driving on the motorway, the bonnet popped open while I was still driving.<\/p>\n
“Luckily, I managed to pull over onto the hard shoulder. I couldn’t believe it.”<\/p>\n
Abid was denied a like-for-like trade for his Range after he had an immobiliser installed by a third party.<\/p>\n
“I had a security immobiliser (device which prevents engine from running unless correct car key is present) fitted by a reputable brand.<\/p>\n
“I needed this in order to get the car insured. Jaguar Land Rover even accepted the security device did not cause the damage to the vehicle.<\/p>\n
“But they are still denying to replace my car, the car I’m still paying \u00a31200-a-month for and have done since purchasing it almost four years ago.<\/p>\n
“I’ve had a number of courtesy cars but, since December, I’ve been left without one.<\/p>\n
“I’m now having to get the bus to work and use public transport everywhere I go.<\/p>\n
“It’s so frustrating, I cannot tell you.<\/p>\n
“It’s not good enough. I’m locked in a financial agreement, I get that, but the customer care from Land Rover has been absolutely shocking.<\/p>\n
“It’s costing me an arm and a leg.<\/p>\n
“I’ve worked hard for my money, we all do. I got this car for work, to go out to customers and suppliers and I haven’t been able to do that.”<\/p>\n
“JLR even confirmed in writing that they recognised the car had a manufacturing fault within 30 days of purchase.<\/p>\n
“But, because I had a security immobiliser fitted which was for my insurance, they have continued to refuse to replace it.<\/p>\n
“Since having the car it’s spent more time in dealerships than out on the road.”<\/p>\n
Land Rover, meanwhile, said it is hopeful of\u00a0 finding a “mutually satisfactory resolution as soon as possible”.<\/p>\n
A Land Rover spokesman said: “Land Rover always aims to provide excellent customer service.<\/p>\n
“In this particular case, the fitment of a non-approved tracker, which we believe has been poorly fitted by a third party, has potentially caused some of the issues Mr Shah has experienced.<\/p>\n
“We are actively negotiating with Mr Shah to find a mutually satisfactory resolution as soon as possible.”<\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
Market Trader owner from Birmingham is forking out \u00a31,200 each month a Range Rover that he hasn\u2019t driven since September 2018. Abid Shah from Small Heath purchased the luxury Autobiography model in September 2016 that cost him \u00a3150,000. Abid signed up to a four-year financial agreement, which is due to end next year in 2020 […]<\/p>\n","protected":false},"author":1,"featured_media":29397,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37,3,112],"tags":[],"class_list":["post-29396","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-local-news","category-news","category-top-stories"],"_links":{"self":[{"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/posts\/29396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/comments?post=29396"}],"version-history":[{"count":0,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/posts\/29396\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/media\/29397"}],"wp:attachment":[{"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/media?parent=29396"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/categories?post=29396"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/tags?post=29396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}