A huge number of irate travellers have complained about damaged luggage in Birmingham Airport, bringing the Airport\u2019s complaint levels sky high.<\/p>\n
A total of 96 complaints have been made to the Civil Aviation Authority about the airport over the past five years, which works out at one in 484,918.<\/p>\n
A Freedom of Information request has found passengers are more than 10 times as likely to have their baggage lost or damaged in Birmingham than Bristol Airport.<\/p>\n
The Emirates airline was the most complained about, followed closely by British Airways.<\/p>\n
A Birmingham Airport spokesperson said: \u201cAll airports have different profiles of passengers, destinations and airlines. Those with more low cost airlines or business passengers won\u2019t handle as many hold bags as those with more long-haul flights and charter services.\u201d<\/p>\n
Sandra Hart writes a review for Birmingham Airport after travelling on Emirates, saying: \u201cThe baggage was absolute chaos, some were on the carousel, some were just dumped on the floor by the baggage handlers. Took almost 2 hours to get out.\u201d<\/p>\n
It is not only the damaged baggage that seems to be the problem; rather it is a number of things, including time wasting. When people are naturally tired after a long flight, they want to move quickly past the airport to get home and relax, but Birmingham Airport does not provide this solace.<\/p>\n
Many people are refusing to travel to and from Birmingham Airport due to this.<\/p>\n
<\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
A huge number of irate travellers have complained about damaged luggage in Birmingham Airport, bringing the Airport\u2019s complaint levels sky high. A total of 96 complaints have been made to the Civil Aviation Authority about the airport over the past five years, which works out at one in 484,918. A Freedom of Information request has […]<\/p>\n","protected":false},"author":16,"featured_media":14105,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37,3,112,49],"tags":[],"class_list":["post-14106","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-local-news","category-news","category-top-stories","category-travel"],"_links":{"self":[{"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/posts\/14106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/comments?post=14106"}],"version-history":[{"count":0,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/posts\/14106\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/media\/14105"}],"wp:attachment":[{"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/media?parent=14106"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/categories?post=14106"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.theasiantoday.com\/index.php\/wp-json\/wp\/v2\/tags?post=14106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}